Live Arrival Guarantee

6. Free UPS Next Day Air Shipping

Most queen honeybee producers do not guarantee the live arrival of queen bees, but Wildflower Meadows does!  We are extremely conscientious in the handling, packaging, and shipping of live queen bees, and it shows; our queens arrive DOA less than 1% of the time.  Wildflower Meadows takes great pride in not only the care and handling of our queen bees, but also the strength and health of the queens themselves.

Wildflower Meadows’ Live Arrival Guarantee applies only to queens that are shipped to and picked up directly from a UPS Customer Center.  To take advantage of Wildflower Meadows’ Live Arrival Guarantee, you must specify your ship-to address as a UPS Customer Center, and must immediately report any dead queens within 24-hours of your queens’ arrival at the UPS Customer Center.

Below are the terms and conditions for the Live Arrival Guarantee:

  • You must have your queens shipped to and picked up directly from a UPS Customer Center.  If you request delivery to a location other than a UPS Customer Center, such as your home or office, the Live Arrival Guarantee does not apply.
  • Because UPS Stores and other UPS Access Points are privately owned and are not the same as UPS Customer Centers, they do not qualify for the Live Arrival Guarantee.
  • You must pick up your queen shipment and immediately report any dead queens within 24-hours of your queens’ arrival at the UPS Customer Center.
  • The Live Arrival Guarantee applies only to queen bees, and not to attendant bees.
  • To make a claim, immediately email us a photo that includes the packaging and the dead queen(s) within 24-hours of your order’s arrival at the UPS Customer Center.
  • Upon approval of your claim, Wildflower Meadows will either replace or refund your order at our discretion.

Wildflower Meadows’ VSH-Italian queen bees are shipped weekly via UPS Next Day Air.  When you buy queen bees from Wildflower Meadows, you will receive UPS tracking updates and information on your order, from the time your queen honeybees are shipped until the time they arrive.